Privacy Policy

Overview

Your privacy matters to us. This policy explains what information we collect, how we use it, how we protect it, and your rights. It applies to our website and services.

Information we collect

• Contact details (e.g., name, email, phone) when you submit forms or enquiries.
• Usage data (e.g., pages visited, interactions) to improve our site and services.
• Technical data (e.g., IP address, browser, device) for security and analytics.
• Course registration details for training and enrolment administration.

How we use your information

• To respond to enquiries and provide requested services.
• To process course registrations and manage communications.
• To maintain security, prevent fraud, and enforce policies.
• To analyse and improve website performance and user experience.
• To comply with legal obligations.

Legal bases for processing

• Consent (e.g., when you opt in to communications).
• Contract (e.g., delivering requested services or training).
• Legitimate interests (e.g., securing our services and improving them).
• Legal obligations (e.g., record-keeping or regulatory requirements).

Sharing your information

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website and delivering services (e.g., hosting, analytics, communication tools) under appropriate safeguards and agreements. We may disclose information when required by law.

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, to meet legal requirements, or to resolve disputes. When no longer needed, we take steps to delete or anonymise it.

Security

We use administrative, technical, and organisational measures designed to protect your information. No method of transmission or storage is 100% secure; we continuously improve our safeguards.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where applicable. To exercise your rights, contact us below.

Cookies and analytics

We may use cookies and similar technologies to provide essential functionality and to analyse usage. You can control cookies through your browser settings. Some features may not function without certain cookies.

Third-party links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Children’s privacy

Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for removal.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.